FAQs

+ What makes DC² different from other consulting and creative firms?

What makes my approach different is the combination of my operational and creative experience. I have more than a decade of experience supporting executives and leadership teams, managing business operations, leading projects and initiatives, and building and running businesses of my own.

At the same time, I’ve developed hands-on experience in marketing, branding, communications, copywriting and creative execution. That combination is not something you find in every operations professional or creative professional. I understand how to determine KPI's to identify gaps and improve the structure of an organizaton, while also understanding how an organization should communicate and present itself externally.

This allows me to take an idea, create a clear plan, align teams and deliver measurable results.

+ Who does DC² work with?

I work with entrepreneurs, c-level executives, professional firms, nonprofits and small businesses across industries that need experienced support to move the business forward. Some clients need a fractional operations executive as an extension of their leadership team. While others simply need help organizing operations, improving a process, or owning a project from concept to completion.

My experience working across both operations and creative functions also allows me to support projects of varying complexity.

+ What types of work can DC² help with?

My work generally falls across three areas: business operations, executive partnership and creative initiatives.

That can include executive and organizational support, business administration, project management, process improvement, vendor and stakeholder coordination, marketing, communications, brand development, copywriting, graphic design and other creative work.

The services often look different from one engagement to another because I tailor the work around what is actually needed rather than trying to fit every client into a turnkey package.

+ What does working with DC² look like?

Every engagement starts with a conversation about your business, what you’re trying to accomplish and where you need support.

From there, I’ll identify the areas where I can be most useful and recommend an approach based on your priorities, timeline and needs. Some clients need ongoing support and others need someone to take ownership of a specific project or initiative. I can work within either model, depending on what makes sense for the business.

+ What makes you qualified to support my business?

My experience comes from working on both sides of the business. I’ve supported CEOs, founders and leadership teams, while also building and operating businesses myself.

I understand what it’s like to be responsible for keeping the day-to-day moving while also trying to focus on bigger priorities. I’ve managed operations, projects, vendors, contractors, events, marketing initiatives, financial activity and creative work across different businesses and industries.

That experience has taught me how to step into a situation, understand what needs to happen, organize the moving pieces and follow through.

+ Does DC² provide fractional operations support?

Yes. Fractional support is one of the ways I work with businesses that need experienced operational leadership without necessarily adding another full-time executive.

Depending on the organization’s needs, I can provide support with business operations, organizational systems, strategic initiatives, project management, coordination and other priorities that require someone to take ownership and keep things moving.

+ Does DC² only provide ongoing support?

No. I offer both ongoing and project-based support. Ongoing partnerships can provide additional executive or operational capacity, while project engagements can focus on a specific initiative, business challenge, process improvement or creative project.

If you know what you need, we can discuss the appropriate scope. If you’re not quite sure, that’s okay too. We can start with a conversation about the challenge and determine where I can provide the most value.

+ Does DC² provide marketing and creative services?

Yes. My background includes marketing, brand development, communications, copywriting, graphic design and other creative work. Creative services are not separate from my operational experience, though. I approach creative projects with an understanding of the business goals behind them.

That means I can help organize the project, develop the strategy, manage the moving pieces and, when appropriate, execute the creative work as well.

+ Can DC² help me grow my business?

That's the goal! Growth isn't just about marketing. It can require better systems, clearer processes, stronger project management, additional leadership support, improved customer or client experiences, or simply having someone who can take ownership of important work.

I’ve experienced that firsthand through my own businesses and through the organizations I’ve supported. My role is to understand what you’re trying to accomplish and help identify where stronger organization, strategy or execution can move the business forward.

+ I'm interested in a service that isn't listed. Can you help?

Possibly. My experience covers a range of operational, strategic and creative work, so not every type of engagement fits neatly into a service list.

If you have a project, challenge or business need that isn’t represented here, contact me and tell me what you’re trying to accomplish. I’ll let you know if it’s something I can support and what the best approach may be.